Shipping policy

Shipping Policy

Effective Date: 29 July 2026

Welcome to RIQZAS. This Shipping Policy explains how we process, ship, and deliver your orders placed through riqzas.com.

Order Processing

  • Orders are processed within 1–3 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • In rare cases, processing may take longer due to high order volumes or unforeseen circumstances.

Shipping Time

Estimated delivery times are:

  • Within India: 3–7 business days
  • Remote or rural areas: 5–10 business days

Delivery times are estimates and may vary depending on your location, courier services, weather conditions, or other factors beyond our control.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • We may offer free shipping on selected products, promotional offers, or qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email, SMS, or WhatsApp message with tracking details (where available), allowing you to monitor your shipment.

Delivery

Please ensure that your shipping address and contact details are accurate when placing your order. RIQZAS is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery period or appears to be lost in transit, please contact us. We will work with the courier partner to investigate and provide an update as quickly as possible.

Damaged Packages

If your package arrives visibly damaged, please:

  • Take clear photos of the package and the product.
  • Contact us within 48 hours of delivery.
  • Do not discard the original packaging until your claim has been reviewed.

We will assess the issue and, where appropriate, arrange a replacement or refund in accordance with our Return & Refund Policy.

International Shipping

International shipping may not be available at this time. If international orders become available, applicable shipping charges, customs duties, taxes, and delivery timelines will be displayed during checkout.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Website: riqzas.com
Email: riqzasonline@gmail.com
WhatsApp: +91 79079 19681
Instagram: @riqzasonline

We aim to respond to all shipping-related enquiries within 24–48 business hours.